Reimbursement Services
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Do you know how much Amazon owes you?
Our clients often recoup 2.5-5% of platform sales, and eliminate the headaches of dealing with Amazon support.
Our reimbursement tools remove the complexity and time-consuming nature of the disputes process with Amazon, delivering improvements to profitability.
Across Vendor Central & Seller Central we work to identify and recover erroneous deductions on your behalf, even those you didn’t know existed.
Improve & Maintain Visibility on your Financials
Improve visibility on your financials through centralized dashboards to track progress against relevant metrics, deductions, overbilling, short payments, and open disputes.
OUR PROCESS
Tapping into the power of ThreeColts’ reimbursement platforms and its robust accounting software (designed specifically for Amazon) to identify, track, and resolve costly Amazon deductions, shortages, and overbillings. Our team of experts monitors progress on open disputes, and validates claims to ensure they’re properly refunded.
Automate & Scale Your Dispute Process
Offload the complexity and time-consuming aspects of Amazon’s dispute process, getting full automation for your business.
How it works.
No Subscriptions, Fees, or Contracts.
Detect Areas for Improvement & Prevent Reoccurring Deductions
What better way to eliminate deductions, than to prevent them from arising in the first place? Our team will outline areas we’ve identified for improvement and strengthen your operations.
Competitive, success-only commission structure.
Increase the Efficiency of Your Disputes with Amazon
There are over 100 unique chargebacks that Amazon leverages for Vendors - we apply the correct logic, and identify chargebacks and deductions you didn’t know existed.
Vendor Reimbursements
If you’re frustrated with Amazon’s 1P Vendor Fees and Deductions, you’re not alone - 93% of Brands receive supply chain related chargebacks from Amazon, and 90% reporting that they were receiving shortages and deductions they believe to be incorrect.*
Amazon uses unique accounting practices, especially their DFP (Deduct from Payment) and Provision for Receivables mechanisms. This creates frustration and complexity for accounting & finance teams, who are ill-equipped to grapple with Amazon via dispute management. Most organizations lack the time, technology, and expertise to monitor & manage deductions on Amazon.
Up to 10% of vendor shipped revenue is lost to deductions, overbillings and short payments.
*Source: Cleveland Research, 2021 Annual Benchmark
FAQs
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There is no one-size-fits-all answer, but we have repeatedly seen our client partners recoup +90% over their overbillings, and recoup anywhere between 40-70% of their shortages.
Through our reimbursement recovery services, our clients have seen an increase to their platform profits, ranging from 2 to 10%.
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Audits are completed and findings are shared within 7-10 days.
On average reimbursements hit our clients’ accounts within 4 weeks.
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We can analyze and challenge the last 3 calendar years of Shortages and the last 2 calendar years of overbilling.
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Many companies have internal teams managing their Amazon FinOps efforts - but most businesses are not equipped with the necessary time, technology, and experience required to engage with Amazon’s complex accounting structure. Even for organizations with large finance teams - tracking, reconciling and auditing receivables can take years.
For those with existing FinOps teams or processes - we’re happy to act as a secondary measure to ensure that we’re maximizing reimbursements after your team has made their best efforts.
Seller Reimbursements
Built for brands of every scale or size - SellerBench was designed for FBA Sellers to audit, challenge, and recoup missing reimbursements and fee overcharges.
ARMR + SellerBench automates the process to identify & pursue reimbursement of missing funds, improve profitability, and empower our clients to reinvest valuable time on what matters most - building the brand and growing their business.
ARMR + SellerBench supports your business at every stage of your operations: Inbound > Warehouse > Orders > Returns > Removals.
• Missing Inbound Inventory
• Transit-Related Lost & Damaged Inventory
• Warehouse Lost & Damaged Inventory
• Uncredited Inventory
FAQs
• Customer Returns
• FBA Fees
• Incorrect Refund Adjusments
• Inventory Disposals
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There is no one-size-fits-all answer, but we have repeatedly seen our client partners recoup +90% over their overbillings, and recoup anywhere between 40-70% of their shortages.
Through our reimbursement recovery services, our clients have seen an increase to their platform profits, ranging from 2 to 10%.
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Within 24 hours of connecting your account, you’ll see a detailed breakdown of the reimbursement potential for your account.
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SellerBench is able to analyze the trailing 18 months of historical data when launching your account. In addition to the look-back window, SellerBench actively monitors your account each week to ensure you remain up-to-date.
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If you have internal resources currently working on your reimbursements - inquire how much they have recouped over the last 18 months and how frequently they manage their disputes. We often serve as an added layer of defense for our brand partners and work to maximize the reimbursement potential for your brand.